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Retail & FMCG

High-Volume Christmas Import Season

High-Volume Christmas Import Season

The Challenge

A major national retail chain needed to import and clear 45 containers of toys, electronics, and Christmas goods through Puerto Cabello. Given high peak-season port congestion, customs clearance delays threatened to leave stores out of stock and trigger massive container demurrage fees.

Our Solution

We designed a pre-shipment workflow. We audited commercial invoice descriptions at origin (Shenzhen) to ensure exact matches with the Venezuelan tariff code book. We pre-registered the DUA and coordinated immediate land hauling with port yard cranes the moment vessels berthed.

Process Stages & Compliance Levels

01COMPLETO

AI Audit

Tariff code mapping

02APROBADO

Permits

MPPS / INSAI filing

03ENVIADO

Pre-Filing

DUA alert transmitted

04LIBERADO

Customs

Physical gate release

05ENTREGADO

Delivery

Armed escort routing

Impact & Results

Customs clearance completed with a 60% reduction in average port transit times, delivering all 45 containers to central warehouses with zero demurrage expenses.

Key Achievements

Processed containers45 FCL
Demurrage paid$0
Time savings60%

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